2023 ECOMMERCE REPORT: Top Challenges and Opportunities

Customers now expect an experience comparable to the greatest customer service across all industries, both online and offline, rather than merely comparing your e-commerce experience to that of your competitors.

Professionals in e-commerce must develop fresh strategies as competition heats up to spearhead campaigns that win over customers’ trust and stand out in a crowded industry.

Download this report as it showcases how e-commerce professionals are navigating economic uncertainty, the competitive landscape, and increased performance expectations.