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The Retailers’ Guide to Curbside Commerce
Even before the pandemic, many businesses offered a form of seamless curbside pickup. It was keeping in mind the convenience of customers. Now, post-pandemic, safety has been the most important factor.
Therefore, 87% of consumers want brands to continue offering curbside pickup options.
In this Guide, explore 5 steps for a seamless curbside pickup experience:
- Customer Places Order
- Customer Receives Order Confirmation
- Customer Gets Order Ready Alert
- Customer Picks up Order Curbside
- Order Complete, Survey Sent
Curbside pickups provide an efficient, convenient and contactless experience for both the customer and the business.
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