The Retailers’ Guide to Curbside Commerce

The Retailers’ Guide to Curbside Commerce

Even before the pandemic, many businesses offered a form of seamless curbside pickup. It was keeping in mind the convenience of customers. Now, post-pandemic, safety has been the most important factor. 

Therefore, 87% of consumers want brands to continue offering curbside pickup options.

In this Guide, explore 5 steps for a seamless curbside pickup experience:

  1. Customer Places Order
  2. Customer Receives Order Confirmation
  3. Customer Gets Order Ready Alert
  4. Customer Picks up Order Curbside
  5. Order Complete, Survey Sent

Curbside pickups provide an efficient, convenient and contactless experience for both the customer and the business.


  This page is FastPass tested and is compliant with Microsoft Accessibility features.

Get Exclusive Access to the Guide

By downloading this publication, you understand and agree that you are providing your personal information to Anteriad, LLC, and Anteriad may share your personal information with Medallia, pursuant to Anteriad's Privacy Policy. Furthermore, Medallia may use your personal information to provide you with marketing materials and contact you regarding its services, pursuant to Privacy Statement.