The Retailers’ Guide to Curbside Commerce

Even before the pandemic, many businesses offered a form of seamless curbside pickup. It was keeping in mind the convenience of customers. Now, post-pandemic, safety has been the most important factor. 

Therefore, 87% of consumers want brands to continue offering curbside pickup options.

In this Guide, explore 5 steps for a seamless curbside pickup experience:

1. Customer Places Order
2. Customer Receives Order Confirmation
3. Customer Gets Order Ready Alert
4. Customer Picks up Order Curbside
5. Order Complete, Survey Sent

Curbside pickups provide an efficient, convenient and contactless experience for both the customer and the business.