White Paper

State of Commerce

State of Commerce

Lines are blurring. Changes are taking place. The state of commerce is not what it was 2 years ago or how experts predicted it. 

2020 was a unique year, especially for Commerce. New trends emerged and leaders adapted faster to a digital-first world. By understanding these trends, knowing such leaders, and gaining other critical commerce insights, you might be better able to prepare for what comes next.

Understand the full breadth and impact the past year had on commerce by downloading this Salesforce “State of Commerce” report.

Get answers to key B2B and B2C questions (that no one could answer until now):

  • Why certain channels performed well while others did not
  • How the rise of digital commerce has changed the role of sales
  • How B2B commerce is evolving

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